01
Full IT setup
A secure, maintainable technology foundation—from network and Wi-Fi design to workstations, identity, backups, cloud tools, and documentation.
- Network & Wi-Fi
- Microsoft 365 & identity
- Devices, backup & security
Montréal · Remote across Canada
IT that keeps
business moving.
Reliable, security-minded IT support for small and medium-sized businesses—without the overhead of a full internal department.
What we do
Complete support.
One accountable partner.
From a single stubborn laptop to an entire office build, every engagement begins with the same objective: stable systems your team can trust.
02
Remote support
Fast troubleshooting without waiting for a site visit. We diagnose and resolve day-to-day technology issues while keeping your team productive.
- User & device support
- Software troubleshooting
- Secure remote assistance
03
On-site support
Hands-on service for problems that need someone in the room—installations, cabling, hardware failures, moves, upgrades, and urgent recovery.
- Greater Montréal area
- Installations & upgrades
- Incident response
Simple, predictable plans
Choose the support
your business needs.
Three levels of service, one accountable IT partner. Final pricing and plan details will be tailored to your team, systems, and support requirements.
Franchi IT
Essential
Reliable day-to-day support for small teams that need a dependable IT foundation.
$—per user / month
- Remote help desk
- Device monitoring
- Security updates
- Monthly system review
Franchi IT
Managed
Proactive IT management that reduces interruptions and strengthens security as you grow.
$—per user / month
- Everything in Essential
- Managed endpoint security
- Backup monitoring
- Priority support
- Quarterly IT planning
Franchi IT
Complete
A fully managed technology partnership for businesses with broader operational needs.
Customtailored to your business
- Everything in Managed
- On-site support allowance
- Network management
- Vendor coordination
- Strategic technology roadmap
Placeholder pricing shown for planning purposes. Final packages, inclusions, and terms are subject to confirmation.
How we work
Less firefighting.
More foresight.
Good IT support does more than fix what broke. We identify weak points, simplify the environment, and put repeatable systems in place before small issues become expensive interruptions.
01AssessUnderstand your people, systems, risks, and priorities.
02StabilizeResolve immediate issues and establish a reliable baseline.
03ImproveBuild a practical roadmap for security, resilience, and growth.
Security first
Practical safeguards built into the system—not bolted on after an incident.
Plain ownership
Clear documentation, predictable decisions, and no unnecessary vendor lock-in.
Built to scale
Infrastructure designed for where your business is going, not only where it is today.
Start a conversation
Your business deserves
IT that simply works.
Tell us what is slowing your team down or what you need to build. We’ll recommend a clear next step.
info@franchiit.com ↗Serving the Greater Montréal area · Remote support across Canada